Stolen Cash and Decision Over Pension ; Q&a Expert Answers to Your Questions

Summary

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My bank card was stolen from my bag in a bar in Soho where I was at my farewell party before starting a new job. Within a couple of hours, the thief had made cash withdrawals and used the card at a petrol station. About Pounds 1,300 was taken from my account. When I reported it to Barclays they said it was my fault and refused to refund the money.

M.C, Bristol Simon Moon from This is Money replies: The reason Barclays gave for refusing to help was its assertion you must have been careless when you used your card to pay for drinks, so the fault was yours.

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Extract

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Stolen Cash and Decision Over Pension ; Q&a Expert Answers to Your Questions

Someone must have looked over your shoulder at your pin while you were paying, then made off with th...

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