I Am so Sorry This has Happened, Especially at Christmas. It Is My Responsibility and Nobody Else's

Summary

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The shock caused by the collapse of a West travel company, which has left thousands of customers without holidays and hundreds of staff facing redundancy, is still being felt.

Devastated customers hoping to get away for the festive period have had their holidays cancelled - but were expected to get their money back. There was even light at the end of the tunnel for more than 400 passengers whose cruise may be saved.

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Extract

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I Am so Sorry This has Happened, Especially at Christmas. It Is My Responsibility and Nobody Else's

But the 270 staff who work at the Gloucester-based Travelscope Holidays all face a new year at the job centre after the company went into administration.

It has been r...

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